Item: Safeside Chimney
Rating: 5
Author: Michael

Our basement had water after a rain storm and we suspected it’s due to the lack of rain cap on the chimney. We called Safeside and they sent a guy to make inspection. He took…

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DW
Happy Customer

Steve and Mike were great. Fixed my chimney right up and left the place spotless, which was no small feat considering how much soot they got out. Been using Safe Side for years.

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Will C.
Happy Customer

Safe side professionals were knowledgeable, very neat & clean while cleaning the fireplace/chimney inside my home, and courteous too. A good service for a good price!

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Ericka L.
Happy Customer

Safe side professionals were knowledgeable, very neat & clean while cleaning the fireplace/chimney inside my home, and courteous too. A good service for a good price!

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Ericka L.

Steve and Mike were great. Fixed my chimney right up and left the place spotless, which was no small feat considering how much soot they got out. Been using Safe Side for years.

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Will C.

Our basement had water after a rain storm and we suspected it’s due to the lack of rain cap on the chimney. We called safeside and they sent a guy to make inspection. He took…

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DW

The best company and crew. On-time or early every day. Installed a stainless steel liner and repaired the chimney. The high-quality workmanship exceeded my expectations. The Forman explained in detail the repair. The clean-up was…

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Jim S.

The employees of Safeside Chimney that came to my house were absolutely flawless. Professional, courteous, friendly & knowledgeable. They had to put inserts into my chimney, fix my wood stove piping and flue. Joe S.…

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Paula P.

Excellent service. They showed up on time and did a great job of sweeping the Chimney. The price was great and gave me related advice. Would use them again.

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Pedro C.

Joe Capo and his partner were on time, courteous, and explained everything they were doing. I was greeted and told goodbye with a handshake. They laid drop cloths on the floor wherever they went and…

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Brian M.

We have used Safeside ever since we moved into our home 7 years ago and will never use anyone else. They are very professional and offer a fair price

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Craig Z.

Contracted them for a chimney inspection; their techs did a great job, provided a thorough report and made sure I understood what they were reporting.

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Julio M.

Professional, fast services for all your chimney and fireplace needs. These guys took my sixty year old chimney and made it look like a teenager. I will use their services again in the future.

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Christian P.

Used these fine people to clean and sweep my chimney ….. Good Job…… Good Staff and at which time I booked them to cap my chimney. They took the measurement ; they were very polite…

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Carol D.

I had complete air duct cleaning and dryer vent cleaning! The team was awesome, thorough, professional and fairly priced! I will definitely use them again when I have to do these services!

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Iris F.

Completed a thorough inspection in addition to cleaning. Shared advice on avoiding up-sell of unnecessary services from competitors.

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Cindy S.
Through Inspection

Very professional and knowledgable. In the process of setting up another appointment for additional work before I can rate the quality.

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Jane V. in Stamford, CT

They returned my call within hours of my initial inquiry. They came and removed a wood burning stove, sealed off the chimney and cleaned everything up. They were friendly, and quick. I was very happy and would…

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Sarah S. in Andover, CT

very good work chimney was leaking water in to house. they fixed flashing repointed chimney and water proofed all the bricks

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Robert D. in South Windsor, CT

The quality of the work was excellent, as well as the price. The only drawback was I didn’t know when they would actually do the work, but they did complete the project within the timeframe…

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Donald A. in Southington, CT

The quality of work was excellent as well as the price. Very professional and courteous. The worker arrived on time, job was completed within the time and worker.

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Angel T. in Seymour, CT

They did a great job and gave me a heads up to things that were needed for the future. I would not hesitate in calling them back.

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Robert T. in New Milford, CT

They were very punctual, both in the original call back and in showing up when they said they would. They quoted me and completed the project on the spot. I’d highly recommend

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They were very punctual

Did a great job, clean quick

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Clean Quick

very conscientious

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very conscientious

They were professional, knowledgeable and courteous. I will hire them each year to clean my chimney.

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They were professional

Good team worked on our chimney.

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Clean and Inspect a Chimney or Fireplace

Guys were great. Clean, knowledgeable, and informative. Also noted a problem with my furnace while cleaning the chimney.

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Douglas Martindale

They cleaned the chimney and water proofed the cap. Joe showed me a video of what they did and the job looked good. I highly recommend this company. They were honest and told me what…

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Carole Selmont

Very polite and professional

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Very professional

Steve and Jamie were great, showed up early, were professional and quick and clean. Thank you.

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They were great!

Great service, knowledgable and friendly. Complete inspection and cleaning quickly and considerate.

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Great service

The two Safeside people did a very conscientious effort in cleaning our ducts. Also, the one individual suggested we ask our furnace service person about a relay between the furnace and hot water heater to…

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Very conscientious

Your Crew did a great job!! They did a perfect job. They were professional, knowledgable and pleasant to deal with. They can in, did their job efficiently and without any mess or dirt or soot.

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Perfect Job

Thank you! You were both very friendly and professional! We appreciate it.

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Very friendly and professional

Workers were thorough, clean and personable. Excellent service. Arrived exactly at 7:30am.

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Excellent Service

On-time, excellent grasp of the trade SME

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Excellent

Very neat and clean. A very professional crew and excellent value.

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Excellent Value

I appreciated Michael’s host assessment of my chimneys. Also, Michael’s suggestion for long-term care were informative.

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Very Informative

Great service + tips to maintain fireplace. Thank you for coming on one of the coldest days.

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Great service & tips

Very courteous and professional, honest and a pleasure doing business with Steve and Jamie. Will definitely use again next year.

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They’re a pleasure to do business with

Michael and the young man with him were excellent. They were both so polite, friendly, and knowledgable. Thank you! Couldn’t be happier with their service.

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I couldn’t be happier

Nice guys. Clean and courteous. Did a great job. Very happy with the work and would recommend to anyone.

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Very Happy with the Work

Able to schedule immediately; prompt, thorough.

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Thorough Job

Very professional and not pushy. My chimneys were not up to code and need work. They were very helpful in explaining the problems and providing solutions within reason. Absolutely recommended them.

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I Absolutely Recommend Them

Rich was very professional as was his work crew. They came over to give us an estimate of the work needed to seal outside chimney for a fireplace no longer in use. They then scheduled…

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Very Pleased!

Efficient and knowledgeable. I used them for a replacement flue and the project was handled very well.

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Efficient and Knowledgable

Notified us before arrived. Came within the window specified. Did a good job. Made recommendations for future needs.

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Good Job

Efficient and knowledgeable. I used them for a replacement flue and the project was handled very well.

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Efficient & Knowledgable

Steve and Jamie were both knowledgable and professional! We’ll call you again next year!

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Knowledgable Staff

Steve and Jamie did a great job cleaning our fireplace and furnace flues. Work area was left spotless. Both were very pleasant and professional. Steve answered all our questions and we appreciate his honesty.

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Very Pleasant & Professional

The people who came to the house were great – very friendly and professional.

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Very Friendly and Professional

Prompt, clean and professional service.

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Prompt

If I could give them 6 stars I would! The initial consult was thorough and informative. Manager (Dale) was extremely patient with me. Technicians arrived promptly. They were courteous, professional and patient. They answered all…

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Excellent Results!

Five Star Service

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Five Stars

I liked the quick response time from telephone call to the service date, and the two gentlemen who came out were very nice. Service took about 15 minutes.

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Quick Response

Arrived on-time. Very thorough and really care about doing a good job for you. The layout in our home is not easy as it turns out, but we did not get charged extra. Took pics…

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Very Thorough

Great service

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Great service

Professional job, friendly, courteous technicians.

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Professional Job

Mike and Bill did a great job and were very thorough. They were very informative about the chimney and ducts, that allowed us to make our decisions. Kudos!

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Very Informative

Very courteous & professional. Did an excellent job. Thank you.

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Excellent Job

Excellent knowledge and service.

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Excellent Service

Very fast and professional.

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Fast & Professional

Joe and Dee were great. They were on time, very polite, and did a great job. Joe is adept to explaining without talking down to me, which I appreciated.

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They’re Great!

Prompt and quick

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Prompt and Quick

Steve and Jamie provided excellent service; friendly and professional.

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Excellent Service

Gentleman were wonderful, respectful, courteous.

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Wonderful

Very competent, thorough team. Steve showed me my chimney cap was damaged and needed replacing. He explained value of sealing, which I will do.

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Very Competent

Excellent customer service!

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Excellent Service!

Kyle and his assistant were very cordial and efficient during the inspection and cleaning of our chimney. Also very knowledgable.

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Very Knowledgable and Efficient

Prompt, on-time service. Very courteous.

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Very Courteous

Very professional

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Very Professional

Very professional and knowledgable – on-time, and very nice – great experience. Thank you so much

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Great Experience

Very polite and calm.

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Very Polite and Calm

Courteous, polite, friendly, very clean.

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Very Clean

Steve and Mike arrived on time to the appointment and completed the cleaning and inspection quickly, thoroughly and with no mess! Excellent and personable service.

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Excellent and Personable Service

Good job! Thanks!

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Good Job!

Your employees were very neat and careful of our possessions. They kept us informed of all they were doing and the time frame.

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Very Neat

Very professional; very efficient and made necessary recommendations to keep chimney cleaner. Thank you.

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Very Professional

Very courteous and efficient. Thanks!

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Courteous

Excellent service.

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Excellent

Did a professional job.

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Professional

Professional, thorough, friendly, detailed explanation of work to be done.

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Friendly & Detailed

Friendly and efficient as always! Also kind – told me I didn’t need the cleaning this year. Honesty is greatly appreciated. We need that these days.

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Friendly and Efficient

Good teamwork. Pleasant staff.

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Pleasant staff

Very professional. Explained everything with ease. Kept the house clean.

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Very professional.

Guys were great

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Great!

Very knowledgable, friendly and polite. Informative and got the job done quickly and efficiently!

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Quick & informative

Very helpful/ knowledgable

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Very helpful

Friendly and easy to work with

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Friendly

The guys were professional, courteous, and efficient.

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Professional and Efficient

5-star as usual

5

5 Stars

They showed up on-time, they were super friendly and the task was done quickly!

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Super Friendly

Guys were friendly, professional. Came on time, explained everything. Great job!

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Great job!

On-time, polite, and great service.

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Great service

Michael and Joe were great. In and out fast, neat and clean.

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They’re Great!

Drew and Dan were very polite, cordial and efficient! They came in our home, went right to work and cleaned up after they were finished. Drew took the time to explain why our fireplace is…

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Cordial and Efficient

Steve and Chris were great! Very professional, informative and helpful. They made spending $1,800 for a new liner a little easier. Their work as fast and clean with utmost respect to my house and property.

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Great!

Great service. Crew was early, polite, professional, did a great job. Thanks again! Will use again and recommend Steve.

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Great service

Prompt (early even), efficient, polite and thorough – thanks!

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Prompt service

Very happy. Did a professional job. Nice – will definitely recommend Safeside to my friends and other people.

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Definitely Recommend

Very polite & thorough! Will use again

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Polite & thorough

Excellent job, clean, friendly servicemen.

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Excellent

On-time, very professional. Got right to work and made no mess whatsoever in the house.

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Clean & Professional

Great service! Very friendly!

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Very friendly

Pleasure to meet timely, efficient, good teamwork and communication skills.

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Good Communication

Very polite and knowledgeable. Did a great job cleaning up also. See you next year for the chimney.

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Great job

I’m always happy with your service.

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Happy

Very courteous and respectful of our house.

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Very Respectful!

Very courteous

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Courteous

Steve was great- neat, friendly, trustworthy, and fast. Would be great to have him come by next year!

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Neat and Friendly

The guys did a great job! They arrived on tie and were professional. Only later we discovered that the pipe to our stove seemed like it got scratched while cleaning. We’ll use you again!!

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They did a great job!

These 2 guys work well together. I wouldn’t change a thing.

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Great Teamwork

Excellent work and very professional.

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Excellent work

Competent and professional service.

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Professional Service

Drew was the best! I want him next time.

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The best!

Very nice, left everything clean, pleasant attitude.

N

Nice experience!

The technicians were early which was great. Thorough, friendly, complete and clean service. Thank you!

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Great service

Professional and personable

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Personable Workers

Very good

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Very good

The techs were great! Very professional and polite. Highly recommend this service to anyone. Thanks!

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Very professional and polite

Excellent job.

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Excellent

Drew could not have been more helpful, informative and polite.

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They couldn’t be better!

He was great. Well done.

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Job well done!

Quick + tidy and no additional costly services recommended. Yay!

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Quick + Tidy!

The guys were great – clean, thorough & pleasant to deal with. Will be calling again for next years cleaning/inspection!

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These guys were great!

Friendly, clear, thorough. Good experience.

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Good experience

Guys were very professional

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Very Professional

Steve and Drew were both very helpful & professional. They went above and beyond to ensure the safety and cleanliness of our fireplaces. We will absolutely use them again in the future. Great work guys!!

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These guys went above & beyond!

Very pleasant, knowledgable and efficient.

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Very knowledgable

Great work

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Great work

I am very happy with how everything went. I would recommend to anyone. See you next year.

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Very happy with everything!

On time, personable staff, efficient. Left no mess. Great job cleaning the wood stove. Will be calling again next year!

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Personable Staff

Steve was very friendly and informative. Did an excellent and efficient job and left the place clean. I would recommend him & Safeside.

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Friendly and Informative

Friendly, professional, complete.

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Professional work

Michael & Matt were fantastic, professional and informative. I look forward to scheduling next year.

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Fantastic service!

Your staff was prompt, friendly and thorough – thank you!

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Great job

Steve was very knowledgable & provided specific information on our chimney that will make us safer in our home using the fireplace!

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Very knowledgable

Excellent job. As always, very informative about our damper. Very pleasant.

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Excellent job

Very friendly and efficient.

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Efficient

Cleaned up nicely when work was finished. Very pleased. Informed me of wear on the grout and suggested treating them before too long.

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Very pleased!

Nice Staff

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Nice Staff

Your crew was very professional and efficient. Thanks for a job well done!

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Job well done!

Great prompt service!

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Great Service

Steve & Drew were very courteous, clean & efficient.

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Very courteous

Drew and company were very professional, thorough and polite. Also right on-time and I appreciate texts that they were on their way.

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Punctual workers

Technicians were pleasant, as were the people on the phone.

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Pleasant Technicians

Excellent service

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Excellent

Stephen was very professional and knowledgable. He was very friendly also. We enjoyed his dog Brewster, too.

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Very professional

Drew and Steve were very professional and courteous. They should get a raise! I will be sure to use your company again.

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Very Courteous!

Steve was awesome… Thanks!

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Great Staff!

Both men were very friendly and efficient.

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Friendly and effcient

Steve was a helpful guy. He did a great job explaining everything and cleaned the chimney sufficiently.

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Helpful and informative workers

Easy to have in my home. They were respectful, quiet and clean. I would have them clean the chimney & ducts again.

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Highly recommended!

Drew and his partner arrived within the set time window. They were very friendly and efficient. Drew also offered his appraisal of my chimney status and offered estimates on future work. Our house was left…

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We couldn’t ask for more!

Safeside is a great company, and their employees are fantastic! The existing liner in our furnace chimney had collapsed. Two other companies failed to do the job and a third company told us we had…

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Safeside is a great company, and their employees are fantastic!

The crew was very professional and thorough – even as the basement was a challenge for them (being very cluttered). Thank you!!

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Professional Work

Excellent job. As always, very informative about our damper. Very pleasant.

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Excellent

Mike and Pete were fantastic. They cleaned up after they were done and provided a lot of great information regarding my chimney and what to expect as far as future cleanings.

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Provided Great Aftercare Information

D & Michael were very polite, clean and thorough. Highly recommend them and your company! Good service! They worked continuously while here and I appreciated them coming early!

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Highly Recommend Them!

Your servicemen were great. They are very professional, that’s why you have my business.

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Professional Service

Wiped down the glass too – much appreciated!

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Quality Work

Steve & Drew were completely professional. They answered my questions about the condition of my chimney and fireplace completely and understandable.

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Professional!

Friendly & efficient.

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They’re Great!

I am a past customer of Safeside Chimney. Your company was out to our house in the past year and did an amazing job at cleaning my chimney, BUT that is not the impressive part.…

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They’re truly “best in class”

Great service! See you next year.

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Great Service

Great guys. Very knowledgable and informative. Professional and very clean job. Excellent Employees.

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Excellent

Good Afternoon Kevin, I want to take a moment to compliment you and your employees for providing very good service. From the people I spoke to on the phone to the crews that came to…

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Very Good Service

I have been with this company since 2008 and have always been satisfied! Thanks to Steve and Drew!

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Always Satisfied with Safeside!

Friendly, prompt, and professional.

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Professional Workers!

Joe + Jeremy were prompt, courteous and gave us helpful information on a product to try to improve the user of our fireplace.

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Helpful Service

Very friendly, on-time for appt.

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Very friendly

Postcard to house each year helps remind me! Service crew to house always professional, clean, friendly, informative, and liable. Fast crew each year, never lazy. Always a convenient, likable experience.

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Likable Crew

Very professional – well done!

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Professional!

Appointment on time, quick, clean service. Very nice guys!

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Very Nice Guys!

Very friendly. Very professional. Quick and thorough! Explains everything to you.

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Very Friendly

I appreciate the thorough explanation and photos.

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Results are appreciated

Steve was exceptionally professional, courteous and helpful with explaining what he did and what work should be done on the chimney. Steve and Chris respected my home an left the place clean. Job very well…

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Exceptional Service

Great service – thank you!

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Great Service

Very pleasant and friendly. Worked very efficiently and did a good job.

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Pleasant and Friendly

Serviceman was very helpful and knowledgable. Both he and his assistant were extremely courteous and considerate in keeping the home clean.

E

Extremely Courteous!

Drew & Steve were very knowledgable, knew everything about stoves and pipes. They were awesome to deal with. I would like to have them again!

A

Awesome Workers!

Well done. Nice guys!

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Nice Guys

Always a pleasure to work with you guys. I believe its been almost 17 years or even 18 years since you rebuilt our chimney – and it hasn’t fallen down yet! (Ha!!)

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Always a pleasure!

Prompt, courteous, and efficient.

E

Efficient

Efficient & professional.

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Efficient Crew

Excellent service!

E

Excellent

Great service, as aways!

G

Great service

Wonderful and polite.

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Wonderful!

They were great – very professional.

G

Great!

Friendly and efficient service.

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Friendly Workers

Excellent, efficient work

E

Excellent Work

Friendly service.

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Very Friendly

The 2 gentlemen were very efficient and thorough and they did a great

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Efficient Service

Very professional.

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Professional

Very helpful.

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Helpful

John and Kyle provided the best cleaning service. Very thorough and fast. John answered all questions I had and kept everything clean when they left. Very professional and courteous.

B

Best Cleaning Service!

Very helpful, honest & fast workers.

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Fast Workers

The guys did a great job 5 stars!! Excellent service, polite professional. Plan to have you book for next years cleaning.

5

5 Stars!

Steve and company are great! I remember them from year to year. It’s always nice to see a friendly face. They are very efficient and clean!

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These Guys are Great!

Prompt, courteous, helpful.

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Prompt Service

Good price, prompt service, great advice.

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Great Price

Good, prompt service.

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Good

Very helpful advice.

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Very Helpful!

Great service and professionally executed.

G

Great!

The guys that came were excellent. I would highly recommend them.

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Highly Recommended

Very polite and fast. Thanks again!

G

Great & Fast

Excellent! Very professional and personable.

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Personable

Very professional and helpful. Definitely recommend and use you again. Thank you.

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Very Helpful!

Excellent service – very honest.

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Honest Workers

It was inconvenient that I wasn’t on the schedule as I was supposed to be, but I appreciate that you all “made it right” for me. The techs were very nice, efficient and did a…

G

Great Job

Steve and Chris were awesome! Steve explained everything to me in detail. I was very happy to have my repairs quoted on the spo

A

Awesome work!

I just wanted to say that I’m very pleased with the work provided by Safeside. The two workers arrived as promised and did a fantastic job installing my new chimney liner. They were very courteous,…

E

Excellent Work!

Was a pleasure, everything was left clean and neat. Extremely nice and courteous technicians.

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Nice Technicians

Quick, clean and very professional service! With the call back service, I don’t have to worry about regular maintenance being missed.

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Clean and Professional

Hard working gentlemen

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Anthony T. in West Haven, CT

Your servicemen were courteous and completed the job in an efficient manner and kept my living room clean and soot-free in the process. Thanks!

C

Clean Service

Very professional job. On time and within budget. Highly recommend.

A

Alan B. in North Stonington, CT

You call. They come to give an estimate and if you agree do the job then and there. Easy peasy.

C

Charles H. in Redding, CT

Very nice service and both took time to say hi to our dog. They were polite and explained what they were doing.

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Friendly Crew

Definitely, recommend!

A

Alexandra H. in Meriden, CT

Steve and his partner were very pleasant and went out of his way to trying to figure out where some banging noises were coming from near my chimney! Great guys!!

G

Great Guys!

The men were very polite and cleaned up everything including the squirrel fossil they found in the chimney.

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Polite Workers

All the people I came in contact with from Safeside Chimney were wonderful. The woman on the phone was helpful to me as a new homeowner. Both men who came to the house were extremely…

E

Extremely Helpful

Answered all of my questions with confidence and would recommend the company to friends and family.

R

Recommend to Everyone

The team did a great job. Very quick and thorough.

V

Very Thorough

Excellent service. Our technician was very polite and informative. Gave us advice and information on the status of our chimney and both fireplaces – even shared details about the structure, which is not something he…

E

Excellent

They were great – very professional.

T

They’re the best!

Joe and Dee were prompt, professional and clean. Thanks again!

P

Professional and Clean

Steve and Matt were Great!!

G

Great!

Kyle was very service-oriented and patient with my questions. He gave a thorough inspection. Kyle and Justin are hard-working, personable, and reaffirming why we chose Safeside.

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Reaffirming Service

Our chimney crown was falling apart, so I contacted Safeside Chimney and they sent out a crew to look at the problem. Derek and another worker came out to inspect. They quickly diagnosed the problem,…

H

Highly Recommended!

Mike & Todd did a great job. They were honest, knowledgable and polite.

H

Honest & Polite Workers

Steve and his apprentice were very professional and answered all of my questions and addressed my concerns.

V

Very Professional

John and Ryan were great! They called ahead, were on time, professional, personable, efficient, and knowledgeable. They cleaned up after themselves, and gave me great tips on maintaining my fireplace and chimney. I will definitely…

K

Knowledgeable and professional!

John promptly arrived at 9:00am. He is very knowledgeable and found the clean out door that was already in the house. Checked chimney and installed guard. He is very personable, fast and efficient with common…

V

Very Personable

Great service, very knowledgable staff. Suggested great ideas for new fire/log burner.

K

Knowledgable

No sales pitches – just a great cleaning. Prompt and friendly!

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Prompt Service

Very professional and efficient. Helpful in evaluating options.

H

Helpful & efficient

Punctual, very pleasant and got the job done even though our driveway was blocked off. They carried everything 150 yards to complete the work and were very polite about it! Looking forward to seeing them…

P

Punctual

The workers were very friendly and efficient! I was particularly impressed by all your follow-up phone calls. See you next year.

V

Very friendly & efficient

Steve & Drew were punctual, professional, and efficient (also friendly). Can’t think of anything that would be better.

C

Couldn’t Be Better!

The team came over very professionally and inspected and cleaned my chimney. They were very knowledgeable and showed me videos from my roof of what they saw. They suggested a few repairs in order to…

E

Excellent!

Both techs went above and beyond to do a great job and gave us some good tips to keep our pellet stove clean to get the highest performance out of the stove.

A

Above and Beyond!

Friendly and went right to work.

F

Friendly Crew

Steve was very pleasant. The job was done quickly and efficiently with no mess!! Thank you!!

V

Very Pleasant

Very courteous and clean workers finished the job promptly.

C

Clean workers

Excellent guys, friendly, nice, quick and clean!

E

Excellent!

Steve and Drew were very informative and personable. They were very professional and efficient. I’ll always be using Safeside for my chimney cleaning and repairs!

P

Professional

Both employees were friendly and competent. The job was completed quickly.

Q

Quick Service

The guys were great!

G

Great!

No mess & great clean-up.

G

Great clean-up

Steve and Drew are always on-time, friendly, professional, neat and clean.

N

Neat

Thanks, guys!

H

Happy with Service!

Very professional, on-time, and fast!

F

Fast!!

Very good job – informative when answering all my questions. Will not hesitate to have you guys back next year. Thank you!

V

Very Good Job

They did a great job! Very pleasant to work with.

G

Great job

The guys are great!

G

Great!

They were wonderful. Very happy with service. Really good job!

R

Really good job!

Steve was great! Quick, polite, professional and kept the job very clean. Explained things well. Was very pleased with outstanding service cleaning our chimney!

G

Great!

My background was in construction and I do not get impressed easily. Today I was serviced by Derek B. and Mike F., of The Safeside Chimney Company. They were installing a wood stove and a…

V

Very Impressed!

Quick. Polite. Pleasure to work with. Early, which I appreciated. Informative. Thank you for your fantastic services.

P

Polite

Michael & Willie were both very pleasant, business-like and handled themselves in a professional manner. Enjoyed doing business with your company, Safeside!

P

Pleasant Service

Our service tech was great. Very professional and knowledgable. Thank you.

V

Very Professional

Mike and Matt were very professional and informative. Great job!

I

Informative

Good worker – owner/partner not involved with job. Good work but very expensive.

G

Good service

Steve has been coming to my home for several years to sweep my wood burning fireplace. He shows up when scheduled, is professional, friendly and always cleans up afterward. I will continue to use Safeside…

B

Best Chimney Service!

Today I had Safeside come out to clean and inspect my two chimneys. They took the time to educate me on what issues they did find, and how to correct them and prevent them from…

E

Extremely Professional & Personable

Today Derek and his partner came out to inspect the crown on the chimney and give an estimate to repair, if necessary. Well, boy was it necessary! Our high-efficiency heating system had deposited a great…

H

Highly Recommended

I had Chris and Mike here doing a two-day chimney rebuild in one day! They busted they’re butts to get the job done. Very friendly and hard working. They’re five stars, but better!

H

Hard-Working Crew

Very nice young men, very pleasant.

V

Very Pleasant Crew

They wrote friendly, professional and knowledgable. Steve took the time to explain the workings of the chimney/fireplace to a new homeowner. They did a great job!

G

Great Job!

Steve & Brandon were professional, friendly, and efficient.

E

Efficient Service

Mike and drew did a great job. They were very personable and professional and are excellent representatives of your company.

P

Personal & Professional Service

Great service – much appreciated!

G

Great!

Prompt, friendly and efficient.

E

Efficient Work

ervicemen were polite and personable.

P

Personable Workers

Very professional, positive and informative.

V

Very Professional

Great diagnostic to inform me of needed services. Good recommendations, but not pushy.

G

Good Recommendations

5-star service!

Q

Quality Service

They were very friendly and prompt. Cleaned up well after job was completed.

N

Nice Clean-Up

Steve did the very first cleaning of our wood stove insert. He was friendly, polite, and efficient. He had great information about the stove and how to take care of it to get the best…

E

Exceptional Service

The guys were great! The were neat, fast and polite. They explained everything and answered my questions. I will definitely recommend them.

F

Fast and Polite

We were so pleased with the fine service and professionalism of your company. Both crews for the cleaning and for the repair did an excellent and super clean job. They were polite and friendly. We…

E

Excellent Job

Professional team. Neat and tidy cleaning.

V

Very Professional

Did a nice job rebuilding my chimney – the guys were polite and did a good job cleaning up.

N

Nice Job

Called in advance to notify of allowed time. Friendly, professional, skilled. Would ask for him specifically if needed service.

G

Great!

The masons were very professional and friendly. They cleaned up nicely and we are very pleased with the way the chimney looks.

P

Professional & Friendly Crew

Steve and Drew were great!

G

Great!

Very efficient, very pleasant, very competent. We will recommend your company without hesitation.

G

Great Service!

Excellent service!

E

Excellent

I needed the cap on my chimney replaced. Safeside came out to give me a quote. Not only did Steve give me the best price, but he did the work. My chimney is fixed. What…

G

Great Price, Great Job!

Workers were quick, friendly, and efficient.

Q

Quick & Friendly Service!

Exceptional service, very friendly and professional.

E

Exceptional Service

Steve was great. Courteous informative and professional. He took the time to explain and answer questions.

C

Courteous & Informative

The crew were courteous, knowledgeable, and talented. They did an excellent job and did not leave a speck of dust. Perfect job!!

P

Perfect Job!

Technicians were informative and knowledgeable. They were professional and not pushy when making suggestions for further service options

K

Knowledgeable Workers!

The workers did quality work and completed it in the amount of time promised. Also, the job site was completely cleaned when the work was completed.

C

Clean, Quality Work

The men were very professional, nice and clean. I will do business with you again!

P

Professional Service!

Great service. Technicians were very friendly and on time.

G

Great Service!!

Very knowledgable and very nice.

G

Great Workers

Very personable team- they did good job and cleaned up well. They also made helpful comments about chimney and dryer duct.

G

Great Team!

Men always polite and professional. They do great work and give good advice. We have used Safeside for years.

T

These guys are great!

The guys did a beautiful job. Very polite.

B

Beautiful Job!

Professional performance, very diligent workers. Thanks.

D

Diligent Workers

The gentleman did a fabulous job.

F

Fabulous!

The gentlemen were clean and cautious, keeping everything clean. No mess while they were working!

N

No Mess

Joe was very polite and we are pleased with his work.

E

Everything was great!

Safeside inspected and cleaned a chimney and two dryer vents at two properties. The technicians were on-time, friendly, professional and provided exceptional customer service. They found that some tape was becoming loose and replaced it…

E

Exceptional Service!

Everything was just fine. Polite, kind and informative.

Q

Quality Service

Thank you!

G

Great Service

A week ago I had a roofer inspect my flat roofs who noticed that my furnace chimney’s cap was missing. I called Safeside Chimney immediately to make an appointment. Joe and another worker showed up…

G

Great to work with!

Joe was punctual and very organized but took the time to explain potential problems and solutions.

P

Punctual Service!

Very nice guys. They were very helpful with their knowledge.

N

Nice & Intelligent Workers!

Good job cutting branches away from the chimney! Mike is the best! On time, clean and polite!

F

Fantastic!

Very helpful, great advice and workmanship.

H

Helpful Team!

The worker was very pleasant and friendly.

P

Pleasant Worker

We love you guys!

W

Wonderful Company

Friendly, clean and efficient – Good job!

G

Good Job!

Friendly staff!

G

Great Experience

Delightful, competent and efficient guys!

C

Competent Guys!

Thanks, Steve and Drew, for early, quick and helpful advice and service!

Q

Quick Service

Joe and Juan were very friendly and professional. A credit to your business.

F

Friendly & Professional Workmen

Very Polite and efficient. Good company. You Rock!

G

Good Company

On time, Clean and polite.

P

Polite Crew!

Thanks for the great service! Very Knowledgable and helpful!

G

Great Service!

Recently I had my chimney repaired by Safeside. Tony and Jay were very professional and very nice. They explained what they were doing in great detail. I would highly recommend this company to family and…

H

Highly Recommended!

Nice job!

G

Great Results

The two men doing the work at my home were great! Very respectful of me and my home.

G

Great Job!

Very informative, professional, polite & knowledgable. They were pleasant and friendly!

P

Pleasant Workers

very professional

N

Nathan P. in Manchester, CT

Prompt, personable and professional thanks to Steve and Drew!

P

Prompt & Personable!

Efficient services, answered all questions and was more helpful in explaining questions about chimney cap. Thank you.

V

Very Helpful & Efficient Crew!

Knowledgeable, polite, left house flooring clean. I would recommend them.

K

Knowledgeable and Clean Service

It went great! First, the scheduling and description of the service was spot on. At the time of the service, the technician was well-mannered, responsive to all questions and provided detailed answers.

G

Great Service!

Safeside came out and inspected both of my chimneys for what seemed like a reasonable rate. After they looked at my furnace, they suggested I have the furnace chimney cleaned. They also found a major…

R

Reasonable Prices & Great Service!

Safeside was great even prior to the service date. I had never purchased a service and did scheduling through Angie’s List and I did so for the chimney cleaning service. Kevin was responsive and walked…

W

Wonderful Chimney Service!

Very personable and did a quick job!

P

Personable Service

Men were on time & very efficient.

P

Prompt Service

Both men were very nice, courteous and respectful of my home. They explained what they were doing and the breakdown of my bill.

R

Respectful & Thorough

Very helpful with teaching how to safely start a fire. They did a great job cleaning up after the work!

W

Wonderful Service!

Steve and Drew were professional, quick and cleaned up the house great. Thanks, and we’ll see you next year!

G

Great Professional Clean-Up

Efficient & courteous!

C

Courteous!

Great service!

G

Great!

Very neat. Brought good floor covering.

N

Neat, Organized Service

Steve was great! He was nice, smart and got the job DONE! Drew was helpful, too!

S

Smart Workers

Quick and courteous, on-time

Q

Quick & on-time

Professional, clean, arrived on time, & gave helpful information!

H

Helpful & Professional

The workers were quick, clean & courteous!

C

Clean and Courteous Service

Wonderful Employees!

G

Great Experience

The guys were friendly, clean and quick.

F

Friendly Crew

Very friendly, good to work with!

P

Pleasant Men to Work With!

Great service. I would hire them again!

G

Great Quality Service

Very prompt. Very responsive all around, including front office. Thanks!

P

Prompt, Responsive Workers

They were punctual and very customer-friendly. They explained everything in great detail to our complete satisfaction and understanding.

C

Customer-Friendly Staff

Friendly, professional service! Best yet!

B

Best Service Yet!

Excellent service.

E

Excellent

The best service- they are excellent!!

T

The Best Service!

Excellent job. Very professional and very friendly!

E

Excellent Job

On time, clean, just great!

G

Great, Clean Service

Compared to other chimney cleaning companies I have used, Safeside is clearly the most reliable and knowledgable. The men they sent over were here on time and were totally customer-oriented. They did their work carefully…

M

Most Reliable Service

Prompt, efficient- nice job! Website was very helpful.

N

Nice Job!

Guys were prompt and very knowledgeable!

G

Great Service!

Presented themselves very professionally.

P

Professional Workers

Fantastic service – Steve was great and will surely use again!

F

Fantastic Service

The customer service was wonderful and they did an excellent job! Thank you!

W

Wonderful Customer Service

Very hard working employees!

G

Great Work Ethic

Friendly, professional, did their work and cleaned up nicely. I very much appreciated that!

F

Friendly & Professional

Great job!

G

Great!

Great work and very professional. Work started on time and finished within the time frame. Clean and efficient. Happy to refer to friends!

E

Efficient Workers

Fast, friendly and thorough. I will definitely call again.

T

Thorough Service

Steve and his associate were very courteous, professional and efficient. He also pointed out the areas that need to be addressed. We will be contacting you for repairs.

V

Very Courteous

Steve & Drew were prompt, friendly, informative and neat.

P

Prompt & Informative

Steve was great!

G

Great!

Polite. Courteous. Arrived within the scheduled time frame.

P

Polite & Courteous Workers!

Your technicians were polite, friendly and efficient. A good Experience.

G

Good Experience

Great job done. Very informative, showed me what was being done during the duct cleaning and chimney work. Ver nice to my dog, too. Thank you.

G

Great Job Done!

Definitely offered competitive pricing. They were prompt, friendly and appear to have done a good job. They are full service as well, offering a variety of services which I liked.

C

Competitive Pricing

Very friendly & helpful guys.

H

Helpful Men

Very friendly, thorough and professional!

V

Very Friendly!

Techs were very friendly and informative. I would recommend them to friends and neighbors. Your techs should leave a few cards, those magnet cards are great- always right in your face!

F

Friendly Techs!

My experience with Safeside was pleasant and professional from my first phone call to the company through the actual visit. I will definitely recommend this company to anyone who needs chimney work.

P

Pleasant Service

Great guys. Took pride in their work. Clean/efficient job. Thank you!

P

Prideful Employees With Great Work

Very friendly, respectful & accommodating.

R

Respectful and Accommodating Service

Very nice, friendly, reliable and on time.

R

Reliable Company

As always, great job. Clean, neat, and he gave me information for other repairs.

C

Clean & Neat!

They did an excellent job!

E

Excellent!

The company was very professional, informative and efficient.

P

Professional & Efficient

Excellent in all efforts. Five stars earned! Will give good reference.

E

Excellent!!

Crew was very professional. Explained everything they were doing very well.

P

Professional Crew

On time when scheduled and quick.

Q

Quick Service

The crown seal and new chimney cap looks great and there was no mess inside or outside. The guys were professional and knowledgeable and they couldn’t have been nicer. Thanks Kyle and Steve!

G

Great Work Without a Mess!

Very good. Excellent workers. I would like them to clean always. Please send them back for my cleaning! Thank you!

V

Very Good!

Nice Job!

N

Nice Service

Good service. Were on time and cleaned both chimneys in my home.

G

Good Chimney Service!

Steve was very nice and explained things to me, took pictures to show me, too. Both guys were very pleasant and professional. Very customer-oriented. Thank you.

V

Very Pleasant & Professional!

We are so HAPPY with the service that Joe & Drew gave us today 10/10/14. They were professional, knowledgeable and polite. The chimney looks great and we have confidence that we can use it safely.

G

Great Service, Great Results!

The guys were polite & seemed knowledgeable.

K

Knowledgeable Crew

Great communication!

G

Great Team

Very Professional, would like Steve again for next year’s sweep!

V

Very Professional

Terrific! Informative, clean, efficient & happy. I’ll see you next year!

T

Terrific Service!

They were honest, polite and left the work area clean. I would definitely hire them again!

Q

Quality Team

Steve and Q were awesome!! very patient with a very tough job. I will recommend them to my friends.

P

Patient Workers

Great service- thanks!

G

Great Service

Did a good job explaining what was needed- very courteous!

C

Courteous Staff

They were polite and efficient.

P

Polite Workers

Steve and Drew were great!

G

Great Workers!

Right on time, courteous and professional. Thank you!

C

Courteous and Professional

Prompt, courteous, professional.

P

Professional Crew

Good experience- professional- clean work- would use them again!

G

Good Experience

Very efficient and pleasant. Was thoroughly satisfied with the work performed.

V

Very Efficient!

Great crew. They were thorough and professional (as always!).

G

Great Crew!

Very good workers.

G

Great Job

Thank you for being prompt and on time.

P

Prompt Team

The guys are great! Clean up and don’t pressure with any extra stuff. Get the job done. In and out!

G

Great Work!

Five star service!

V

Very Happy!

AMAZING JOB!!!! Steve from Safe Side Chimney just fixed my cap on my chimney and also fixed the cracks that would have down the road cost me a fortune to fix. They were so professional,…

A

Amazing job!

They came as scheduled. Work done was quick, efficient and staff was friendly!

E

Efficient Staff

Steve was great! Thank you for taking care of our chimney for all these years. The service was fast, clean and easy to schedule. It’s nice to get a reminder call.

D

Dependable Service

Great service by friendly and informative workers!

F

Friendly Staff!

Steve was great! He was very professional, intelligent and nice!

I

Intelligent Workers!

Adam and Steve were polite, professional and efficient. They communicated well with each other- good teamwork! Adam did a great job explaining the problems, solutions and options to me.

F

Fantastic Service!

Steve was very professional, punctual and informative. I am looking forward to next year!

P

Punctual and Informative Workmen

Top-notch service done by friendly guys. I am very happy with their work!

T

Top-Notch Service

Very efficient, polite and personable. The service was a job well done!

J

Job well done

I am very happy with the service I received. I was informed on everything that was going on and the workers are very pleasant.

A

Another Great Job!

The service was on-time, rapid and left everything clean. Personable guys.

F

Fast and Clean Service

Steve was professional and did an amazing job cleaning our fireplace and chimney! He left our house sparkling clean. I would definitely recommend them. Thank you!

S

Spotless Cleaning Job

Very efficient servicemen. They explained clearly what they had done when I asked. Fine job!

G

Great Work

I was very, very impressed with the service! He was very professional, very helpful and very knowledgeable. He made great suggestions for recommended products. He has a very high standard for the quality of his…

E

Excellent service!

The cleaning was done quickly and the guys were very pleasant. They even checked my gutters for me!

Q

Quick Service!

Great teamwork between Steve and Drew. All of the work was done quickly and very clean!

G

Great Teamwork!

We are very pleased with the work Safeside did for us in an emergency. Our water heater started leaking and we had CNG come to replace it, only to learn that it could not be…

I

Impressed with Professionalism and Courtesy

Everything was great!

G

Great Company and Workers

Polite and helpful workers! They kept me informed with the process.

H

Helpful Workers

Very friendly, well mannered guys!

G

Great Manners!

I would highly recommend their service. I won’t use anyone else.

H

Highly Recommend

They made the visit agreeable and pleasant!

P

Pleasant Service!

Very quick and friendly. Already pre-scheduled for next year!

F

Fast and Friendly Service!

On-time, quick, courteous, helpful, clean and neat!

I

Ideal Service!

Friendly and knowledgeable staff. Fair pricing and they were on-time!

K

Knowledgeable Staff!

The office called to ask if they could come an hour early, which was fine with me. Steve was a professional and knowledgeable. He and his assistant worked efficiently, explained what they did and the…

E

Efficient Work

The crew made me feel comfortable with their knowledge and experience. They fully explained what they did and what to do down the line in the future.

G

Great Knowledgeable Staff

Both times you came out I was happy with the service and price! Honest and professional workers. Great company! Thanks!

P

People You Can Trust

Super duper!!

G

Great Service!

We wanted to take this opportunity to thank Chris and his assistant Jose for a job well done. Chris made sure that the job was done right and the clean up was complete. He was…

A

A Job Well Done!

Quick, Courteous and Clean!

C

Courteous Staff!

Professional, quick and Clean!

C

Clean Service!

Servicemen were on time and very polite!

P

Prompt and Polite Service!

Quality workmanship, courteous personnel, everything well-explained, license and insurance info presented right at the start without asking. Working with Safeside has been a pleasure!

Q

Quality Wormanship!

I put a new roof on my house and the men said what a good chimney I had. I told them it was built by Safeside. Great work! I am very pleased.

V

Very Pleased!

They were great! Steve explained in detail about the lining in our stove and that they would check it every year to make sure the stove was safe to use. Great guys!

G

Great Workers!

Thank you and Safeside Chimney for doing all that you did so quickly and reasonably. It was a pleasure to deal with you. Thanks again!

F

Fast, Quality Service!

I just want to say, your workers just finished work on my two chimneys . They were very courteous , explained everything, plus showed me videos of what the chimneys looked like before and after.…

S

Superb Job!

On time, professional, expensive but good quality work.I highly recommend this company to others. Their service is worth the cost!

Q

Quality Service!

Great service! I would recommend them to anyone!

G

Great Service!

The workers were professional, on time and friendly!

P

Professional and Friendly Service!

The workers are very knowledgeable about the service! They were polite, helpful and clean, too!

P

Polite and Knowledgable Workers!

The guys who came in were very helpful, pleasant and worked efficiently!

E

Efficient workers!

Very happy with the service and Steve’s knowledge!

G

Great service!

Professional, courteous and efficient!

W

Wonderful job!

Thank you for a prompt, professional and qualified service!

P

Prompt & Professional!

Very professional and efficient!

P

Professional Service!

Great job done and a very friendly crew!

F

Friendly Crew!

As always, very professional! Thank you!

P

Professional Service!

Very friendly. Very efficient. He took the time to listen to my concerns and was very knowledgeable in his answers. Thank you Joe for making this a great experience. I will recommend Safeside to all…

F

Friendly & Efficient!

Great job done and a very friendly crew!

F

Friendly Crew with Quality Work

Steve and Drew were very efficient and answered all of my questions knowledgeably.

V

Very efficient!

Brian and Jeremy did an excellent job. Brian was very informative in explaining the condition of my chimney. He also explained about installing a stainless steel liner. We will make the decision to have you…

E

Excellent Work!

Service was great! Everyone was very knowledgeable and friendly!

H

Highly Recommended!

Please send Steve and Drew team back next year! Did a great job cleaning my chimney.

G

Great Experience with Steve & Drew

Men were efficient and professional, highly recommended!

E

Efficient and Professional

Steve and Drew were great!

S

Safeside’s Staff are Wonderful!

Steve and his partner came in, explained all the work to be done and did it quickly and efficiently. After work was completed, there was no trace of dirt, dust, soot, or mess. Thank you!

S

Safeside Is Quick and Efficient

Absolutely wonderful! These two guys have what it takes – amazing personality!

S

Staff Have Great, Friendly Personality

Mike and Ray were great. I highly recommend them!

I

I Highly Recommend Safeside

Very nice gentlemen! Very professional! Did a great job.

B

Brian & Ray Are AMAZING!

I’m impressed with your efficiency starting from the operators, your brochures, on-time arrival, ease in talking to the “higher ups” and honesty.

I

Impressed!

I have been using Safeside Chimney for years, and recently recommended them to my boss – that is how secure I was in the quality of service, materials and follow up he would receive. Safeside…

A

Above and Beyond!

Thank you for the servicing of my chimney. Your representatives were very professional and courteous. I was also very happy to see the pictures that were taken of the work they did.

V

Very Happy!

Everyone was competent, professional, friendly, efficient and reasonably priced. It was a good experience and I would recommend Safeside to everyone.

T

Thank You Safeside!

The workers arrived on time and did a fantastic job. Extremely professional, knowledgeable, and friendly. They took the time to explain every aspect of what they were doing and why, including showing me before and…

T

Top Notch Service!

Chris and Jonathan worked diligently to solve an unexpected problem during a chimney rebuild. Although the work produced much rubble, by completion the property remained free of any remnants and the completed work looks beautiful. …

L

Looks Beautiful!

Safeside was friendly, fast, and 100% professional. Would recommend them to a friend.

1

100% Professional!

Safeside Chimney was on time, were very pleasant, did a nice job, and cleaned up after themselves. I will call on these folks again when I need this service.

T

Thanks!

Excellent, prompt service with a smile and worth the money. Thank you!

T

Thank You Safeside!

Had my Godin stove cleaned as well as fireplace and oil burner exhaust pipes. The Godin is a challenge but they did an excellent job and very clean in a freshly carpeted home. We were…

H

Highly Recommend!

Very prompt, efficient service. A good and professional level of service rendered by your representative. Much appreciated.

M

Much Appreciated!

They did an excellent job. They were very professional and helpful with information and safety recomendations that put me and my husband at ease knowing that our wood stove was in perfect working order (cleaned…

E

Excellent Job!

Prompt, on-time service. Very courteous.

V

Very Courteous

Took the time to educate me about why a chimney needs cleaning. Very nice people.

M

Marnie M.

Airduct cleaning was great. Quality professional service for a good price & took extra care in Covid 19 precautions. Highly recommend!