Code of Conduct
When you hire a chimney sweep certified by Certified Chimney Professionals™, you have hired a chimney professional who not only has proven knowledge of the chimney field, but also has committed to a standard of professional conduct in the service industry.
Each candidate who earns the Certified Chimney Professional™ designation has agreed to the following Code of Conduct:
To learn and practice the chimney techniques and information that are contained in the Certified Chimney Professional™ Manual and the NFPA 211 (not just limited to these two, but also other instruction, rules, listings and authorities, such as the NFPA 31, 54, 211, UL and the AHJ);
To establish and operate my profession and business with integrity, treating my customers with honesty and fairness;
To do what is right for my customers at all times and avoid deceptive practices and statements;
To carry general liability insurance and workman’s compensation to protect myself and my customers at all time.
To educate my customers in safety and use regarding heating appliances, chimneys & vents;
To continue my education, experience, knowledge and skill in the chimney cleaning, repair and safety industry;
To honor the Certified Chimney Professional™ designation expirations and Re-Certify should I wish to continue a certification.”