Owners Manualthumb_NPS40

  • Full BTU range from 8,000 to 40,000 (may vary depending on pellet quality)
  • Convenient top, front pellet loading for easy fueling
  • Automatic ignitor
  • Variable speed auger and variable speed blower provide maximum comfort and control
  • Heavy-duty, 1/8″ thick, seamless heat exchange tubes radiate heat into the room even after the stove is shut down
  • High velocity and strategically positioned burn pot features aerodynamic pellet distribution creating full, active YELLOW DANCING FLAMES™
  • Four stage FAILSAFE™ system:
    1. automatic blower over-ride switch
    2. high temperature limit switch
    3. low air pressure switch
    4. power failure safety shut down for your peace of mind
  • Easy push open access control panel
  • Hinged door for convenient access to combustion chamber for routine maintenance… no tools required!
  • Handy burn pot removal tool/rake
  • Built-in heat exchange cleaner rod maintains cleanliness and efficiency of heat exchange tubes
  • Extra large capacity ash pan for convenient, easy ash removalgo green and maintenance
  • Zone heating home furnace
  • A Napoleon® Go Green environmentally friendly product: pellet fuel is a renewable resource
  • Clean glass air wash system
  • President’s Limited Lifetime Warranty
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Reviews
Safe side professionals were knowledgeable, very neat & clean while cleaning the fireplace/chimney inside my home, and courteous too. A good service for a good price!
Ericka L.
Steve and Mike were great. Fixed my chimney right up and left the place spotless, which was no small feat considering how much soot they got out. Been using Safe…
Will C.
Our basement had water after a rain storm and we suspected it’s due to the lack of rain cap on the chimney. We called safeside and they sent a guy…
DW
The best company and crew. On-time or early every day. Installed a stainless steel liner and repaired the chimney. The high-quality workmanship exceeded my expectations. The Forman explained in detail…
Jim S.
The employees of Safeside Chimney that came to my house were absolutely flawless. Professional, courteous, friendly & knowledgeable. They had to put inserts into my chimney, fix my wood stove…
Paula P.
Excellent service. They showed up on time and did a great job of sweeping the Chimney. The price was great and gave me related advice. Would use them again.
Pedro C.
Joe Capo and his partner were on time, courteous, and explained everything they were doing. I was greeted and told goodbye with a handshake. They laid drop cloths on the…
Brian M.
We have used Safeside ever since we moved into our home 7 years ago and will never use anyone else. They are very professional and offer a fair price
Craig Z.
Contracted them for a chimney inspection; their techs did a great job, provided a thorough report and made sure I understood what they were reporting.
Julio M.
Professional, fast services for all your chimney and fireplace needs. These guys took my sixty year old chimney and made it look like a teenager. I will use their services…
Christian P.
Used these fine people to clean and sweep my chimney ….. Good Job…… Good Staff and at which time I booked them to cap my chimney. They took the measurement…
Carol D.
I had complete air duct cleaning and dryer vent cleaning! The team was awesome, thorough, professional and fairly priced! I will definitely use them again when I have to do…
Iris F.
Both guys were extremely professional. They didn’t mind my dog bothering them. The process was explained and welcome suggestions were given for regular maintenance. I was extremely happy with the…
Joseph B.
Completed a thorough inspection in addition to cleaning. Shared advice on avoiding up-sell of unnecessary services from competitors.
Cindy S. in Torrington, CT
Very professional and knowledgable. In the process of setting up another appointment for additional work before I can rate the quality.
Jane V. in Stamford, CT
They returned my call within hours of my initial inquiry. They came and removed a wood burning stove, sealed off the chimney and cleaned everything up. They were friendly, and quick. I…
Sarah S. in Andover, CT
very good work chimney was leaking water in to house. they fixed flashing repointed chimney and water proofed all the bricks
Robert D. in South Windsor, CT
The quality of the work was excellent, as well as the price. The only drawback was I didn’t know when they would actually do the work, but they did complete…
Donald A. in Southington, CT
The quality of work was excellent as well as the price. Very professional and courteous. The worker arrived on time, job was completed within the time and worker.
Angel T. in Seymour, CT
They did a great job and gave me a heads up to things that were needed for the future. I would not hesitate in calling them back.
Robert T. in New Milford, CT
They were very punctual, both in the original call back and in showing up when they said they would. They quoted me and completed the project on the spot. I’d…
Chuck N. Wethersfield, CT
 Did a great job, clean quick
Michelle N.
very conscientious
Marvin I.
 They were professional, knowledgeable and courteous. I will hire them each year to clean my chimney.
Ellen M.
Good team worked on our chimney.
Aaron B.

Safeside Chimney Reviews

Safe side professionals were knowledgeable, very neat & clean while cleaning the fireplace/chimney inside my home, and courteous too. A good service for a good price!
Ericka L.
Steve and Mike were great. Fixed my chimney right up and left the place spotless, which was no small feat considering how much soot they got out. Been using Safe Side for years.
Will C.
Our basement had water after a rain storm and we suspected it’s due to the lack of rain cap on the chimney. We called safeside and they sent a guy to make inspection. He took a video to show us his findings. He found there were chimney swift birds living in our chimney and so…
DW
The best company and crew. On-time or early every day. Installed a stainless steel liner and repaired the chimney. The high-quality workmanship exceeded my expectations. The Forman explained in detail the repair. The clean-up was great, couldn’t believe how detailed the clean-up was. Have already recommended this company to family and friends. Thanks for the…
Jim S.
The employees of Safeside Chimney that came to my house were absolutely flawless. Professional, courteous, friendly & knowledgeable. They had to put inserts into my chimney, fix my wood stove piping and flue. Joe S. made me aware of items to expect when we start the wood stove for the first time. He also told…
Paula P.
Excellent service. They showed up on time and did a great job of sweeping the Chimney. The price was great and gave me related advice. Would use them again.
Pedro C.
Joe Capo and his partner were on time, courteous, and explained everything they were doing. I was greeted and told goodbye with a handshake. They laid drop cloths on the floor wherever they went and cleaned my stove up better than it was before. I would highly recommenced and will save their number for next…
Brian M.
We have used Safeside ever since we moved into our home 7 years ago and will never use anyone else. They are very professional and offer a fair price
Craig Z.
Contracted them for a chimney inspection; their techs did a great job, provided a thorough report and made sure I understood what they were reporting.
Julio M.
Professional, fast services for all your chimney and fireplace needs. These guys took my sixty year old chimney and made it look like a teenager. I will use their services again in the future.
Christian P.
Used these fine people to clean and sweep my chimney ….. Good Job…… Good Staff and at which time I booked them to cap my chimney. They took the measurement ; they were very polite and knowledgeable. However when they did cap it two weeks later it blew off in a windstorm. I called them…
Carol D.
I had complete air duct cleaning and dryer vent cleaning! The team was awesome, thorough, professional and fairly priced! I will definitely use them again when I have to do these services!
Iris F.
Both guys were extremely professional. They didn’t mind my dog bothering them. The process was explained and welcome suggestions were given for regular maintenance. I was extremely happy with the service and guys who did it. I will 100% be using you annually for my chimney maintenance.
Joseph B.
Completed a thorough inspection in addition to cleaning. Shared advice on avoiding up-sell of unnecessary services from competitors.
Cindy S. in Torrington, CT
Very professional and knowledgable. In the process of setting up another appointment for additional work before I can rate the quality.
Jane V. in Stamford, CT
They returned my call within hours of my initial inquiry. They came and removed a wood burning stove, sealed off the chimney and cleaned everything up. They were friendly, and quick. I was very happy and would definitely recommend them.
Sarah S. in Andover, CT
very good work chimney was leaking water in to house. they fixed flashing repointed chimney and water proofed all the bricks
Robert D. in South Windsor, CT
The quality of the work was excellent, as well as the price. The only drawback was I didn’t know when they would actually do the work, but they did complete the project within the timeframe proposed.
Donald A. in Southington, CT
The quality of work was excellent as well as the price. Very professional and courteous. The worker arrived on time, job was completed within the time and worker.
Angel T. in Seymour, CT
They did a great job and gave me a heads up to things that were needed for the future. I would not hesitate in calling them back.
Robert T. in New Milford, CT
They were very punctual, both in the original call back and in showing up when they said they would. They quoted me and completed the project on the spot. I’d highly recommend
Chuck N. Wethersfield, CT
 Did a great job, clean quick
Michelle N.
very conscientious
Marvin I.
 They were professional, knowledgeable and courteous. I will hire them each year to clean my chimney.
Ellen M.
Good team worked on our chimney.
Aaron B.

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